The Story of Abu Dhabi’s Toll Gate – Why Comms Shouldn’t Need to Clean Up After Others When things go wrong, the first people to deal with the blow-back are communicators. Organizations need to involve comms early on, to better anticipate what may not work, and what the response will be It’s been a month of chasing, of phone calls, visits and Tweets. And yet, there was no update, no new information. I’m talking here about my experience with Abu…